FAQ

We understand everyone has personal things that may come up where they cannot attend class anymore or their child may have lost interest. Depending on the class program you chose to enroll your child in, the refund will differ for each program.

If you choose the 1 month class program, no refund will be offered. For the yearly classes that include bonus free classes, depending on how many classes you took some bonus classes will still apply. Please see our management if you decide for a refund and we can tell you the amount. The registration fee of $35 will not be refunded for all programs. If you quit our program and join again with 6 months, there will no registration fee. Any time after the 6 months, the registration fee of $35 will be applied.

Please notify the school as early as possible in case of absence. With the exception of emergencies. Students who are absent without notice or for unknown reasons will have a lesson deducted.

We do have a make up time period for classes missed. Depending on the package you picked, the make up time varies. Classes do have expiration time, so we hope students do not miss too many classes.

We do give a period of time at the end of your session end date to complete the classes you missed. You are more than welcome to also come at another class time that matches your child's level to make up a class. You can also come more than once a week to make up.

But please let us know ahead of time so we can make sure that the other class time has space. We do not allow just showing up for a class time you did not sign up for. If that was to happen and there is space, we will allow you to join. But if the class is full, the priority goes to the students who are enrolled for that time.

Our age groups consists of mainly students of ages 4 and up. We cater to adults as well. Our levels are divided by age groups. We offer free try out classes to help our instructors also see which level suits your child to get the best learning experience.

The duration time of our classes can vary from 1-4 hours depending on the level your child is in.

Our Little Wonders (Pre Level 1) is a 1 hour class, once a week. This class age range is usually 4-5 years old.

Our Imagination Explorers (Level 1) is a 2 hour class, once a week. This class age range is usually 5-7 years old.

Our Junior Picassos (Level 2 ) is a 2 hour class, once a week. This class age range is usually 8-11 years old.

Our Masterpiece Creators (Level 3) is a 2 hour class, once a week. This class age range is 11 years old and up.

Our Studio & Portfolio Prodigies (Level 4 ) is a 2-4 hour class, once a week. This class age range is 13 years old and up.

Our Digital Pixels is a 2-4 hour class, once a week. This class age range is 8 years old and up.

In most of our classes, we do take a 10 minute break in the middle of class.

We will provide everything the student needs to create and complete their art projects. We provide all the drawing tools, paper, craft materials and more. Sometimes will have special projects that consists more than just the basic material, that is why there is a extra cost for materials in our packages.

In most of our basic fundamental art classes Level 1-3, no prior experience or prerequisites is required. We have our try out class to see what level is most suitable for your child. For example, some students may have had prior drawing classes or experience in art. Therefore, they might be suitable for a different level than the one we suggest based off their age.

For our digital art classes, we do recommend students have some prior experience and understanding of the fundamentals of art or have taken some traditional hands on drawing.

For our portfolio art classes, prerequisites classes are recommended. They cover fundamental skills and concepts that are essential for success in building a portfolio. These foundational skills may include drawing, design principles, color theory and composition. These are all crucial for creating a strong portfolio.

Our class size is structured based off the art level. For most of our classes the maximum number of students we have is 10. In each class, there will be a main instructor and a teacher assistant.

We do offer opportunities for 1-1 class, please see our management for more details and specifications.

Our instructors always look forward to giving parents an update or feedback about their child. If you have any questions or concerns, let our front desk know and we can set up a time with you to speak to the teacher. If there is time before/after class the teacher can speak to you then. But if the class sometimes gets too busy we will schedule in person or telephone call with you.

The only discount we currently offer is our class packages discounts. The more classes you sign up for, the bigger the discount! We also offer sibling discounts.

If you refer a friend who signed up to our art school, you will get 1 free class. This is unlimited, so the more friends you refer the more classes you get for free!

Yes, we currently offer classes both on weekdays later afternoons and weekends morning to the evening. Please see our front desk for our current class schedule.

On weekdays, most of our classes start around 3pm and the latest class ends around 7pm. On weekends, we have classes that start as early as 9 am. But if you're not an early bird, don't worry we have afternoon classes for you too! Our last class ends at 6pm.

During summer and on occasions we will have special classes added in to our schedule.

We will provide all art materials for our students.

We do have a water fountain and we give popcorn and cookies during snack time. Your child is more than welcome to bring their own water and snacks.